Refund and Cancellation Policy

Last updated: June 22, 2026

1. Digital Download Nature

Because our products are digital assets, downloaded instantly upon purchase, all sales are final. Unlike physical goods, digital assets cannot be returned once they are accessed or downloaded.

2. Refund Eligibility

We do not offer refunds, exchanges, or cancellations for change of mind or personal preference. However, we want you to be fully satisfied. Refunds will be considered strictly under the following exceptions:

• The digital files purchased are completely corrupt or unusable, and our support team is unable to resolve the issue within 5 business days of notification.
• You were double-charged for the same purchase (the duplicate charge will be fully refunded).

3. Cancellation Policy

Since our items are one-time payments for lifetime access and do not involve recurring subscriptions, there are no ongoing memberships or fees to cancel.

4. Requesting Assistance

If you experience any difficulties downloading the bundle or accessing the files, please contact us immediately. We will work to ensure you get your files. Send your purchase details and payment screenshot to support@tegoapp.com or message us on Telegram @TegoApp_bot.